Hello, my name is Nicole Ernst.
I have been working for Axivas in the Ruhr area since October 2016 and I have ALWAYS lived and loved the call center industry. I can't do anything else and I don't want to do anything else.
After my apprenticeship at the Deutsche Telekom in Braunschweig I worked for the AOL in Dublin/Ireland.
About 1 1/2 years later my mind won me over and I went back to Germany to study European Business & Technology (Wolfsburg/Germany) and International Management (Helsinki/Finland).
I financed my studies with outbound telephony (NKL | SKL | Lottery) in the call center at Simon & Focken in Braunschweig.
. Originally I wanted to write my diploma thesis at Volkswagen in Wolfsburg. I quickly found corporate life there boring and decided to return to call center life.
After my studies, I worked at Simon & Focken for several years as a project manager. After all these years it was time for me to get to know other corporate worlds. In 2005 I moved to Baden-Württemberg and worked there for a total of 7 years for SIM | Avocis | Capita and Alex & Groß| Tectum Business Solutions. 2012 I switched from the former Tectum Business Solutions to Tectum | AMEVIDA in the Ruhr area.
Since that day I just live and love the Ruhr area. In October 2016 I opened our first location in Oberhausen, Centro Allee 263b. With a total of 10 employees we started my project "Professional Family".
". In March 2017, another milestone followed in our success story in the Ruhr region.
The Professional Family needed more space and conquered small parts of the Marina Park at the Aquarium in Oberhausen.
. With the continuous expansion of one of our customers, we decided to open a location in Essen in 2019. In August of this year I was able to implement my ideas completely freely and bring, in my opinion, a wonderful and comfortable location to life.